SHIPPING POLICY
We use multiple channels depending on where you would like your parcel to be delivered. Once shipped, your package is expected to be delivered in 7 days. You will receive the tracking information via mail or message regarding your order when shipped.
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In case of delays beyond the specified time you may contact us for assistance. If you have any special requirement for shipping like gift wraps or other requirements, please feel free to contact or mail us with the same after placing your order.
RETURN AND EXCHANGE POLICY
We do not accept returns for items once sold, but would accept in the event of defect or necessary repairs. All products are handmade, so minor imperfections are anticipated to occur. The product will be (custom) made once the order is placed. The prints and hue of your product may differ from the image, as it is subject to the availability of fabrics. All materials and products undergo stringent quality control prior to shipping.
If there is a complaint, please email shiulicollection@gmail.com with an appropriate description and images. ​
PAYMENT METHODS
- Credit / Debit Cards
- UPI
- Wallet (Gpay,Paytm and more)
- Net banking (All banks)
PRIVACY POLICY
This privacy policy sets out how shiulicollection.in uses and protects any information that you give shiulicollection.in when you use this website. Shiulicollection.in is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
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Shiulicollection.in may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2/5/2021.
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What we collect
We may collect the following information:
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name and date of birth
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contact information including email address
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demographic information such as postcode, preferences and interests
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other information relevant to customer surveys and/or offers
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What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping.
We may use the information to improve our products and services.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customize the website according to your interests.
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Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We collect information in different ways.
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We collect information directly from you: We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.
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We collect information from you passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
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We get information about you from third parties: For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address.
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Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
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Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
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If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at shiulicollection@gmail.com.
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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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If there are any questions regarding this privacy policy you may contact us using the information below:
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Shiuli Collection
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+919821428442